When AI Polishes the Surface but Performance Cracks Beneath
In today’s AI-enabled workplace, a new leadership challenge has quietly emerged — the illusion of performance. Everything appears flawless: PowerPoint decks are slick. KPIs are colour-coded and aligned with strategy. Performance reviews read like success stories. Automated reports and AI-assisted documentation are immaculate. But the daily operations? The client calls, the team huddles, the actual …
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